Terms of Service

Last updated: July 29, 2026

1. Overview

This website is operated by Illuminating Scentses LLC. Throughout these Terms of Service, “we,” “us,” and “our” refer to Illuminating Scentses LLC. By visiting illuminatingscentses.com, using our website, or purchasing from us, you agree to these Terms of Service.

If you do not agree to these terms, please do not use the website or purchase our products.

Our online store is hosted by Shopify, which provides the ecommerce platform that allows us to sell our products and services.

2. Eligibility

By using this website, you confirm that you are at least the age of majority in your state or jurisdiction or have permission from a parent or legal guardian.

You may not use our products or website for unlawful or unauthorized purposes.

3. Product Information

We make reasonable efforts to describe and photograph our products accurately. However, colors may appear differently depending on your screen, and fragrance perception is subjective.

Because our candles and home-fragrance products are made in small batches, minor variations in color, texture, wax appearance, fragrance, or finish may occur. These natural variations are not necessarily product defects.

Product descriptions, pricing, availability, and packaging may be updated without notice.

4. Orders and Acceptance

Submitting an order does not guarantee acceptance. We reserve the right to refuse, limit, or cancel an order for reasons including suspected fraud, pricing errors, product unavailability, inaccurate customer information, or quantities that appear intended for unauthorized resale.

If we cancel an order after payment has been processed, we will refund the applicable amount to the original payment method.

Customers are responsible for providing complete and accurate billing, shipping, and contact information. Please review your information carefully before submitting an order.

5. Pricing, Taxes, and Payments

All prices are listed in U.S. dollars unless otherwise stated. Prices may change without notice.

Applicable sales tax and shipping charges will be calculated and displayed during checkout. You agree to provide current, complete, and accurate payment information.

Discount codes and promotional offers are subject to their stated conditions and expiration dates. Unless otherwise indicated, promotional offers cannot be combined.

6. Shipping and Delivery

Orders are processed and shipped according to our Shipping Policy. Delivery dates are estimates and may be affected by carrier delays, weather, holidays, incorrect addresses, or other circumstances outside our reasonable control.

If we cannot ship your order within the timeframe promised, we will contact you with updated information and any options available to you.

Please review our Shipping Policy at:

illuminatingscentses.com/policies/shipping-policy

7. Returns and Refunds

Returns, replacements, and refunds are handled according to our Returns & Refunds Policy. Eligibility requirements, deadlines, return-shipping responsibilities, and exclusions are explained in that policy.

Please review our Returns & Refunds Policy at:

illuminatingscentses.com/policies/refund-policy

8. Product Use and Safety

Our candles, room and linen sprays, wax melts, and other home-fragrance products must be used only as intended and according to all instructions and safety warnings included with the product.

Candles must never be left burning unattended and should be kept away from children, pets, drafts, and flammable materials. Room and linen sprays are not cosmetic products and should not be applied to the body or ingested. Always spot-test fabrics before use.

You are responsible for reading and following all product instructions. To the fullest extent permitted by law, Illuminating Scentses LLC is not responsible for damage or injury caused by misuse, improper storage, failure to follow instructions, or use of a product for an unintended purpose.

Our products are not intended to diagnose, treat, cure, or prevent any medical condition.

9. Intellectual Property

The Illuminating Scentses name, logo, product names, photographs, written descriptions, graphics, website design, and other original content belong to Illuminating Scentses LLC or are used with permission.

You may not reproduce, distribute, modify, sell, or use our content for commercial purposes without written permission.

10. Reviews and Submitted Content

If you submit a review, photograph, comment, or other content, you confirm that your submission is truthful, that you have the right to share it, and that it does not violate another person’s rights.

You grant Illuminating Scentses LLC permission to display and use submitted reviews or content for website and promotional purposes unless you request otherwise in writing.

We may remove content that is unlawful, fraudulent, abusive, misleading, or otherwise inappropriate.

11. Prohibited Uses

You may not use this website to:

• Violate any applicable law or regulation
• Submit false or misleading information
• Infringe upon intellectual-property or privacy rights
• Transmit malicious code or interfere with website security
• Attempt to collect another person’s personal information
• Engage in fraud, harassment, abuse, or unauthorized resale
• Use automated tools to scrape or copy website content

We may suspend or terminate access for violations of these terms.

12. Third-Party Services and Links

Our website may use or link to third-party services, including Shopify, payment processors, shipping carriers, social-media platforms, and other service providers.

We are not responsible for the availability, content, privacy practices, or actions of independent third parties. Your use of third-party services may be governed by their own terms and policies.

13. Disclaimer and Limitation of Liability

We do not guarantee that the website will always be available, uninterrupted, secure, or error-free.

To the fullest extent permitted by applicable law, Illuminating Scentses LLC will not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or products.

Where permitted by law, our total liability for a claim involving a purchased product will not exceed the amount paid for the product giving rise to that claim.

Nothing in these terms excludes or limits any consumer right or legal protection that cannot lawfully be excluded.

14. Indemnification

You agree to indemnify and hold harmless Illuminating Scentses LLC from claims, damages, or expenses arising from your unlawful use of the website, misuse of our products, violation of these Terms of Service, or infringement of another party’s rights.

15. Severability

If any provision of these Terms of Service is found to be unlawful or unenforceable, the remaining provisions will continue to remain effective.

Our failure to enforce a provision does not waive our right to enforce it later.

16. Governing Law

These Terms of Service are governed by the laws of the State of Florida and applicable federal laws of the United States, without limiting any consumer protections that apply under other applicable law.

17. Changes to These Terms

We may update these Terms of Service from time to time. Changes become effective when the revised terms are posted on this website. The “Last updated” date will reflect the most recent revision.

18. Contact Information

Questions about these Terms of Service may be sent to:

Illuminating Scentses LLC
Email: illuminatingscentses@gmail.com
Website: www.illuminatingscentses.com  
Mailing address: 5450 Bruce B. Downs Blvd. Suite 379, Wesley Chapel, FL 33544